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The Pole Studio

Terms & Conditions

The Pole Studio Terms & Conditions

  •  Please arrive at least 5 minutes prior to your class start time. If you are more than 5 minutes late, you will forfeit your class. This is to ensure that all students warm up properly with the rest of the class, reducing risk of injury and ensuring our classes start on time. Late students will NOT be permitted to join in the class if they have not attended the warm up.
  • Refunds for late students will not be issued.
  • All students must have filled out a waiver before taking part in any class/event or workshop. It is the student’s responsibility to inform their instructor of any changes to their medical condition when they attend each class.
  • If you need to miss a drop in, private or pay as you go class please give us at least 24 hours notice. You will be charged in full for less than 24hrs notice of non attendance of any class.
  • Six week courses are not refundable or transferable under any circumstances once the course date commences. If you cancel a course 7 days or more before the start date you will receive a 50% refund. 
  • For parties, a non-refundable deposit of 50% must be paid at time of booking and the balance of the party must be paid 2 weeks in advance of the date of the party booking. In the event of cancellations deposits are non-refundable.
  • The Pole Studio reserves the right to refuse entry to the studio for any reason.
  • Students believed to be under the influence of alcohol or drugs will be asked to leave classes/parties IMMEDIATELY.
  • Students must not apply lotions, moisturisers or creams on the day of the class. This is for safety reasons as lotions can make students slippy, increasing the risk of injury. Lotions can also leave the poles slippery for others, increasing their risk of injury too.
  • Each student is the best judge of their own health. If a student has any sickness or injury which may put them or others at risk during the class, you need to inform your instructor in advance of the class.
  • Any and all injuries suffered during class, including minor injuries, must be reported to the instructor at the time of occurrence.
  • In the event of snow or bad weather, The Pole Studio will announce any class cancellation on the Facebook and Instagram pages. If you are concerned a class may be cancelled due to bad weather and can't see a notification, please contact us. If the class runs and you can’t make it, your lesson will be forfeited.
  • The Pole Studio mats are provided for student safety so we request that all students use them.
  • Students are NOT permitted to ‘spot’ or teach other students whilst attending classes at The Pole Studio for reasons of safety. Spotting is only permitted by the instructor of each class. Spotting techniques can be complicated and require a certain amount of strength, as well as differing from move to move. 
  • Students are not allowed to show or help other students into or out of moves. Your instructor’s insurance covers appointed persons to teach. Therefore if a student is trying a move that has not been demonstrated by an instructor, your instructor will not be liable for any compensation should an injury or incident occur. Each individual student will be taught moves based on their previous experience.
This information is general advice and The Pole Studio accepts no liability resulting from any advice taken from this page. If you have any particular health concerns  please consult your doctor as soon as possible.

Disclaimer

If you have any medical conditions or  injuries, or are worried about any aspect of your health that may prevent you from doing physical activity you must consult your doctor prior to attending any class.

Please advise your instructor of any health conditions at the start of the class and ensure that you update your instructor should your health or physical fitness or ability change.

All participants must sign a disclaimer to waive liability before starting a class or course.

We DO NOT teach anyone under the age of 16 years. Participants between the age of 16 and 18 years must have consent from a parent or guardian.

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  • HOME
    • Pole Lessons
    • Gallery
    • FAQ
    • Refund and Cancellation Policy
    • Terms and Conditions
    • Privacy Policy
  • Instructors
  • Services
    • Shop
    • Pole Parties
    • University Societies
    • Hire a Studio
  • Studios
    • Balham
    • Basingstoke
    • Dorking
    • Epsom/Ewell
    • Merton
    • Reading
    • Surbiton/Esher
    • Wimbledon
  • Teach Pole
  • Contact